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Hours of Operation:
Monday through Thursday 10:00am to 7:00pm and Friday 10:00am to 5:00pm Eastern time. (Closed most major Holidays) You will find that a visit to our forums generally provide an extremely quick and easy source for most product and technical questions; they can be found here. We also have a Frequently Asked Questions page containing all of the more common questions and concerns addressed by our staff, which can be visited here.
For all pre-sales support, please call us at (828) 692-9967 or email to
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. A member of oursales staff will contact you for final payment information. For security of yourpersonal information, please do not include a
credit card number, expiration date, or security code in the form or in any email-
all payment information will be taken securely by phone.
Technical Support: For technical questions and installation support, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it . For emergency technical matters we can be reached at our primary phone number mentioned above (828) 692-9967. Dealer Inquiries: Dealer inquiries should be sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by phone. We have detailed dealer information available upon request.
Calibrations: New and existing customers that need to setup initial tunes OR if you are adding additional tunes, please use our Tuning Request Form here.
Tune requests and initial setup information may be required to be sent to the dealer from whom you purchase; This is determined by the individual policies of your dealer. Please check with them and send your tune request through the proper channels as instructed by them. Selling dealer will also handle most technical support issues- if an issue arises, please contact them. If there is a problem they are unable to address or that support. All customers using our products will be granted access to all functions of our forums and website when purchased from any of our authorized dealers.
In short- please contact your dealer for support first. If they are unableto help, feel free to reach us at any of the above mentioned contacts.
Spade Bailly (Tech Support/Sales) Dayne Jordan - (Website Design/Implementation) Forum Username: Gahanna-6.4
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